Shipping Fees

We offer free shipping on all physical products within the United States and Canada. Software updates are digital services and do not require shipping.

Processing Time

Your orders are processed and handed over to the courier within 1 business day after payment confirmation. Once shipped, you will receive a confirmation email with tracking details.

Delivery Schedule

Estimated delivery times vary depending on your location and carrier. On average, orders arrive within 3–7 business days after dispatch.

Note: Delivery times are estimates and may vary due to factors such as location, carrier delays, or external conditions.

Address Updates

If you need to update your shipping address, please contact us as soon as possible before your order is shipped. Once the package has been handed over to the carrier, address changes may not be possible.

Shipping Origin

Orders are fulfilled from the nearest available warehouse based on your delivery address to help optimize delivery time.

• USA Orders: Typically shipped from California or New Jersey
• Canada Orders: Typically shipped from Vancouver

In some cases, orders may be shipped from alternative warehouses depending on stock availability.

Return & Refund Policy

We offer a 30-day return policy for items returned in their original condition and packaging.

If your product arrives defective or not as described, please contact our support team for assistance.

Once your return is received and inspected, we will process your refund to the original payment method.

Refund processing times may vary depending on your payment provider.

For return requests or more details, please contact us at sales@auteldealer.com or visit our Return Policy.